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FAQ

Q1, HOW IS THE QUALITY AND WHAT’S YOUR WARRANTY? 
A1: Our products are super high quality with 24 months warranty

Q2, WHAT’S YOUR MOQ AND DELIVERY TIME? 
A2: Most of our products are no MOQ required, can be delivery within 1-7 days with 8000㎡+ stock

Q3, IS THERE ANY INSTALLATION PROBLEM? 
A3: No, it’s simple and easy to replace. The shape and card position of the air suspension are consistent with the original car model, directly replacing without changing the circuit

Q4, CAN YOU OFFER RELATED OTHER PRODUCTS WHICH CAN’T BE FOUND FROM YOUR WEBSITE? 
A4: Yes, just send us your inquiry. We have 20+ years’ experience in air suspension field, integrated a wide range of quality resources.
The VNG brand provides you with professional solutions for the entire cycle from parts selection to lifelong maintenance.

Q1 Are you a trading company or a factory?

Since 2008, we are the first batch of factories to do air suspension in China, and for 18 years, we have focused on the research and development and production of high-quality air suspension. 

Q2 What products do you offer?

One-stop purchase of air suspension system accessories, including: air suspension, air pump, distribution valve, air bag, height sensor and more. 

Q3 Why choose us?

1.18 years focus on the development, production and sales of high-quality air suspension 
2. Return rate as low as 1%
3. High brand value 
4. Professional business team 

Q4 How to control the quality of your products?

Production standards: strictly refer to ISO9001:2000 and ISO/TS16949 quality management system standards, OE standards to control the accuracy of raw materials 
Test criteria: Up to 5 million fatigue tests

Q5 What is your minimum order quantity and delivery time?

Most of our products do not require a minimum order quantity and can be delivered within 1-7 days, 8000㎡+ stock. 

Q6 Which countries do you export to?

Middle East, Africa, Russian-speaking regions, Southeast Asia, South America, more than 80 countries and regions. 

Q7 What services can you provide if we purchase your brand products?

1. Provide 24 months warranty service 
2. Professional business team 24 hours response 
3. Brand promotion support
4. Installation and after-sales technical guidance, training 

Q8 How to handle quality complaints?

The business team responds within 2 hours and has a solution within 24 hours.
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